Projects
A sample of my Salesforce work at Georgia Tech — automation, release management, security architecture, reporting, and ongoing development growth.
Certifications
Platform Administrator
Platform App Builder
Business Analyst
AI Associate
Education Cloud Consultant
Platform Administrator II — In Progress
CompTIA A+
CompTIA Network+
Salesforce Flow / Automation
Application Follow-Up Automation
Architected Flow-based automation to eliminate manual outreach and improve application engagement tracking across five departments at Georgia Tech.
20+ Flows & Sub-flows deployed
500+ monthly applications
5 departments
30+ users impacted
- Deployed 20+ record-triggered and scheduled Flows and Sub-flows, automating follow-up across five departments processing 500+ monthly applications.
- Eliminated manual outreach tasks for 30+ users by building reusable Sub-flow logic that enforced consistency without duplicating logic across flows.
- Designed automation with maintainability in mind — modular, easy to extend, and built to handle edge cases without over-engineering the user experience.
Release Management / DevOps
Deployment Pipeline & Release Management
Managed the end-to-end deployment lifecycle for Salesforce metadata and configurations using Copado and Azure DevOps — bridging declarative admin work with enterprise-grade DevOps practices.
Copado
Azure DevOps
Sandbox → Production
- Used Copado to manage metadata migrations between sandbox and production environments, reducing deployment errors and ensuring environment alignment.
- Integrated Azure DevOps into the release workflow to coordinate change tracking and support team-based delivery in an Agile/Scrum environment.
- Applied DevOps best practices to declarative and configuration-based changes, building a more structured, repeatable release process.
Security / Access Management
Profile Reduction and Permission Set Optimization
Overhauled Salesforce security architecture by eliminating profile sprawl and rebuilding access control around Permission Sets and Permission Set Groups.
14 profiles → 4
30+ users
Org-wide scalability improvement
- Reduced org profiles from 14 down to 4 by migrating user access into granular, reusable Permission Sets — simplifying long-term security management.
- Implemented Permission Set Groups to bundle related permissions, making access assignment faster and easier to audit.
- Decoupled user access from profile-based configurations, giving the org a scalable model that can grow without creating new profiles every time a role changes.
Reporting / Dashboards
Executive Pipeline and Deposit Reporting
Built a reporting layer across four teams at Georgia Tech to give leadership real-time visibility into application pipeline activity and deposit trends.
8 executive dashboards
24 custom reports
4 teams
Weekly delivery to leadership
- Designed 8 executive dashboards and 24 custom reports tracking applications and deposits by program, surfacing data leadership needed to make weekly decisions.
- Built reports to answer real business questions — not just display data — by working directly with stakeholders to understand what metrics actually drive decisions.
- Improved cross-team reporting consistency so four departments could monitor pipeline activity from a shared source of truth.
Platform Architecture
Enterprise Communication Modernization
Replaced legacy Salesforce email alerts with enterprise-grade Email Action solutions, improving system performance and giving the org a more flexible, maintainable communication layer.
- Evaluated existing alert-based communication workflows and identified where legacy design was limiting flexibility and performance.
- Rebuilt outbound communication logic using Email Actions, providing greater control over delivery timing, template management, and cross-object triggering.
- Improved long-term maintainability by moving away from tightly coupled alert configurations that were difficult to update without breaking existing processes.
Advanced Admin Growth
Apex Development — Cloud Code Academy
To hone my Advanced Admin Skills, I completed a structured 16-week Apex developer program at Cloud Code Academy, building hands-on technical skills and transitioning from declarative solutions to programmatic Salesforce development. Currently pursuing the Platform Administrator II certification.
16-week structured program
VS Code + GitHub
Scratch Orgs
PDI in progress
- Building Apex classes, triggers, SOQL queries, and test methods through structured coursework and project-based assignments.
- Using VS Code, GitHub, Scratch Orgs, and DLRS to develop a real developer workflow — not just classroom exercises.
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